VidAU respects and protects the privacy of all users of the service. In order to provide you with more accurate and personalized services, VidAU will use and disclose your personal information in accordance with the provisions of this Privacy Policy. However, VidAU will treat this information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, VidAU will not disclose or provide this information to third parties without your prior permission. VidAU will update this privacy policy from time to time.
Please read carefully the following privacy policy which provides you, as the User of the Sites and/or Products (the “User” or “You”), with the relevant information regarding the various processing of Personal Data implemented by VidAU.
1. Scope of application
1.1 When you register a VidAU account, you provide the personal registration information required by VidAU.
1.2 When you use VidAU network services or visit VidAU platform web pages, VidAU automatically receives and records information on your browser and computer, including but not limited to your IP address, browser type, language used, Data such as access date and time, software and hardware feature information, and web page records you require.
1.3 User personal data obtained by VidAU from business partners through legal channels. You understand and agree that the following information does not apply to this Privacy Policy:
a. The keyword information you enter when using the search service provided by the VidAU platform.
b. Violation of legal provisions or VidAU rules and the measures VidAU has taken against you.
2. Information use
2.1 VidAU will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless your permission is obtained in advance, or the third party and VidAU (including VidAU affiliates) provide services to you individually or jointly , and after the service ends, it will be prohibited from accessing all such materials including those it was able to access before.
2.2 VidAU also does not allow any third party to collect, edit, sell or disseminate your personal information for free by any means. If any VidAU platform user engages in the above activities, upon discovery, VidAU has the right to immediately terminate the service agreement with the user.
2.3 For the purpose of serving users, VidAU may use your personal information to provide you with information that you are interested in, including but not limited to sending you product and service information, or sharing information with VidAU partners so that they can send you Information about its products and services (the latter requires your prior consent). If you want to cancel the aforementioned purpose, you can contact us or operate through your account or our Sites.
3. Information Disclosure
Under the following circumstances, VidAU will disclose all or part of your personal information based on your personal wishes or legal regulations:
3.1 Disclose to third parties with your prior consent.
3.2 In order to provide the products and services you requested, your personal information must be shared with third parties.
3.3 According to the relevant provisions of the law, or the requirements of administrative and judicial agencies, disclose to third parties or administrative and judicial agencies.
3.4 If you have violated relevant local laws, regulations or VidAU service agreement or related rules, you need to disclose it to a third party.
3.5 If you are a qualified intellectual property complainant and have filed a complaint, you should disclose it to the respondent at the request of the respondent so that both parties can handle possible rights disputes.
3.6 In a transaction created on the VidAU platform, if any party to the transaction fulfills or partially fulfills its transaction obligations and submits a request for information disclosure, VidAU has the right to decide to provide the user with the necessary information such as the contact information of the counterparty to the transaction. Facilitate the completion of transactions or the resolution of disputes.
3.7 Other disclosures deemed appropriate in accordance with laws, regulations or website policies.
4. Information storage and exchange
The information and materials collected by VidAU about you will be stored on the servers of VidAU and/or its affiliates. This information and materials may be transferred to and accessed overseas in your country, region or the place where VidAU collects information and materials, storage and display.
5. Use of Cookies
5.1 If you do not refuse to accept cookies, VidAU will set or access cookies on your computer so that you can log in or use VidAU platform services or functions that rely on cookies. VidAU uses cookies to provide you with more thoughtful personalized services, including promotional services.
5.2 You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. However, if you choose to refuse to accept cookies, you may not be able to log in or use VidAU web services or functions that rely on cookies.
5.3 This policy will apply to the relevant information obtained through the cookies set by VidAU.
6. Information Security
6.1 VidAU account has security protection function, please keep your username and password information properly. VidAU will ensure that your information will not be lost, misused and altered through security measures such as encrypting user passwords. Despite the aforementioned security measures, please also note that there are no “perfect security measures” on the information network.
6.2 When using VidAU network services for online transactions, you will inevitably have to disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and only provide it to others when necessary. If you find that your personal information is leaked, especially if your VidAU username and password are leaked, please contact VidAU immediately so that VidAU can take appropriate measures.
7. Duration of the storage
VidAU will store the collected Personal Data for the duration necessary for the fulfilment of our contractual relationship or legal obligations and permitted by applicable legislation. Beyond this duration, we will delete the Personal Data according to applicable legislation. in order for VidAU to be able to demonstrate the existence of a right or a contract or a legal obligation, the relevant Personal Data will be stored through intermediary archives for a duration that will not exceed what is strictly necessary regarding the purpose of the storage and in accordance with the applicable legislation. Regarding banking information, said information will be deleted once the payment has been processed and has become effective. Withdrawal time period could additionally apply. The number and the expiration date of the credit card number (not the CVV security code) could be stored through intermediary archives for evidence purposes in case of a claim regarding the payment, for the duration provided by applicable legislation.
8. Collecting Information from Children
VidAU’s Sites and products are not intended for use by children under the age of 16 and we do not intentionally collect any information from users under the age of 16. If you do not meet applicable age requirements, please do not use those Sites and products. If a parent or guardian becomes aware that their child has provided VidAU with Personal Data or that we have otherwise inadvertently collected this information, please contact us at : privacy@vidau.ai, so that we may delete the information from our servers.
9. Special notes on “VidAU “
9.1 How does VidAU collect and use information?
In general, we do not collect your personal information when you use VidAU . Below is a description of the user permissions we may use or collect and the purposes for their use or collection:
9.1.1 When you use the video or picture editing function for the first time, we need to obtain your local media storage permission, which will be used when you select videos or pictures, and save videos. Such permission is used solely for you to edit and save videos or pictures, and we do not access any of your video or picture files.
9.1.2 We obtain your personal information when you send feedback by email or provide us with an error report. Please note that such information only contains your name, email address and survey responses. In the above cases, such personal information is used solely for the purposes of contacting you and updating our products and services. We will not use this type of information (your name, email address, etc.) for any other purposes such as disclosing your personal information to a third party for commercial gains.
9.1.3 During the secure operation of our software and services, we collect your device and log information. Device information refers to device model information, which may be stated as “phone information” in mobile terminals. This does not mean that VidAU collects any content or private information you have entered. Log information refers to service logs generated when you use a service. Device and log information is generally used for purposes including identifying standalone devices, preventing cheating and determining whether an account is secure.
9.1.4 VidAU does not currently use targeted push/precision marketing features.
9.1.5 Why we obtain the local storage permission of the SD card: When users edit a video, the application needs to obtain their permission to access local pictures and videos to support file import and export. Users can decide at their sole discretion whether to authorize the application to access local storage space using the local storage permission pop-up authorization window. Once the user’s authorization is confirmed, the application can access the permitted scope of storage space in the relevant scenarios: Permission to access pictures and video files in the local storage space.
9.1.6 If you purchase and use our Customization Service (i.e., AI avatar customization services and voice cloning services), we will apply to the following:
a. Algorithm Training. When you purchase our Customization Service, you can have yourself or an individual you designate as a model (collectively, the“Model”) to shoot Raw Materials (including videos, audio, original footage, and other electronic files) and provide them to us. Based on the needs of the Customization Service, you agree that the Raw Materials you provided should contain the Model’s portrait, voice, and other personal information with biological characteristics, and we will provide you with AI avatar image customization, voice cloning, and other services by processing and training Raw Materials via relevant algorithm technology. Due to algorithm technology and other reasons, you hereby authorize and agree that we may transmit the aforementioned personal information to a third-party algorithm technology service provider (we have the right to dynamically update algorithm technology providers according to our business needs) for algorithm training to finally form an AI avatar and cloned voice. The aforementioned algorithm provider will collect and process the aforementioned personal information. If the aforementioned Model is not you, you should inform the Model in writing of the detailed information collection, ensure that the Model is fully and completely aware of and agrees to the information collection and processing, and ensure that the Model fully and ultimately agrees to our provision of Raw Materials to the aforementioned algorithm provider.
b. Cross-border Data Transfer. The personal information you provide to us and the personal information we collect from you will be transferred to countries outside your country of residence (such as Singapore or the United States), stored or processed in these countries/regions. One of our algorithm service providers or partners outside the European Economic Area, the UK, or Switzerland also processes your personal information. Our processing of your personal information provided to us is the purpose of providing our Customization Services and fulfill our services contracts with you.
Fulfilling the contract we have signed with you. After you subscribe to our Customization Services, we need to obtain your or the relevant Model’s personal information under Raw Materials containing biological features such as images and voices in order to provide you with Customization Services. If you do not provide the aforementioned information and Raw Materials, we will not be able to provide our Customization Services to you because such personal information under Raw Materials is critical and essential to creating your AI avatar and cloned voice.
You consent to us collecting and processing your personal information and Raw Materials per the agreement to provide services to you.
10. Revision of this Privacy Policy
Occasionally, we may change this privacy policy (or other documents related to privacy policy) to allow VidAU to use or share your Personal Data in a different way. If we do, the links to the policy on our Sites will indicate that the policy has been changed. We encourage you to periodically review the privacy policy for the latest information on our privacy practices.
11. Contacting Us
If you have any questions about our Services or this Privacy Policy, please contact us by email at privacy@vidau.ai.